The latest retail design and hospitality trends

What’s next for retail – apocalypse or renaissance? Even before COVID-19, retail has been undergoing a significant transformation towards truly phygital experiences that blend the best of online convenience and real-world immersion.

Queenie Lo, CEO of hospitality and retail design agency, UXUS, speaks to Transform magazine about diversity, equity and inclusion (DEI) in the retail and hospitality brand design space.

On their biweekly podcast Hospitality Design editor in chief Stacy Shoemaker Rauen sits down with industry veterans and visionaries to delve into early beginnings, how they got to where they are today, and greatest lessons learned. On their latest episode: George Gottl, CCO of UXUS.

This Vogue Living series was photographed in Cromhouthuis, a stunning 17th century Amsterdam canal house, while closed for renovation. UXUS, tasked to work on the interior concept and redesign, will elevate the iconic heritage building with refined contemporary touches.

California Live is setting a new trend when it comes to dessert experiences – Pudding! NBC Los Angeles found a hidden gem in Venice called Pudu Pudu. The concept is German, the ingredients are oh-so fresh, and the pudding is simply edible art.

Engaging gamers authentically will be key to future growth, says George Gottl in an article written for Cannes Lions' membership portal.

People have five senses - and when shopping they want to use them all. Thomas Wagner at MD Mag explores why interior architecture and retail design are more important than ever, what challenges they master and what competition they have to reckon with.

The rampant growth of WeChat mini-game retail is attracting the attention of luxury brands. Carly Page at Wired explores a rapidly growing phenomenon and asked George Gottl, CCO of UXUS, for his expert opinion.

Pong and Pac-Man might have been worlds away from Seventh Avenue a generation ago — but video games and fashion are both changing at hyper speed, and starting to come together in new, potentially transformative ways. George Gottl shared his views with WWD.

"UXUS collaborate with Dr. Oetker and cook up pudu pudu. The imaginative and immersive new generation pudding concept opened its doors on Abbot Kinney Boulevard, Los Angeles" World Architecture News reports.

From photographers to storytellers, Hospitality Design Magazine asked five design professionals to shine a light on visionaries who help bring hospitality projects to life. Aliya Khan of Marriott wrote an ode to our CCO and founder George Gottl.

New opportunities are emerging to transform retail hubs community-first assembly points that offer more diverse activities for wider audiences. LS:N asked George Gottl to comment.

The Clinique Laboratories concept is thought out to provide customers with ‘full sensory immersion’. Lauren Grace Morris at Frame reviewed the new retail concept.

As Amazon now joins the physical retail world, has it moved beyond the need to worry about ‘good’ design or aesthetics? Emma Tucker at Creative Review asked CCO and founder of UXUS, George Gottl, for his expert opinion.

"Pudding bar Pudu Pudu in Los Angeles marks the start of Dr Oetker’s campaign to reframe pudding for the Gen Z and millennial markets." Frame reports on Dr. Oetker's emotive pudding experience for the next generation.

The hospitality sector is reopening following lockdown, with the government allowing revellers to once again visit in person, provided they eat and drink outside. Amy Ingrassia, Creative Director at UXUS, shared her views with Design Week.

The game is on in fashion and while the styles are pixelated, the money’s for real — or could be. “We have to look at the world of fashion in a very different way than we have in the past,” George Gottl explains to WWD.

UXUS has collaborated with food producer and home baking brand Dr. Oetker to transform the pudding for the next generation with the launch of Pudu Pudu, a new, LA-based pudding concept. Read more about this new retail experience in Transform Magazine.

Mood Media, LG Electronics and UXUS have joined forces to create a webinar series called ‘Automotive Retail Recalibrated’. This ebook is the result of all of these conversations and the whitepapers that derived from each of them.

As with many technologies, the current pandemic has served as a catalyst for brands to inhabit new virtual worlds. In this article George Gottl comments on luxury brands releasing pieces from its ready-to-wear collections for sale into the metaverse.

UXUS, Mood Media and LGE have launched a 3-part webinar series titled Automotive Retail Recalibrated. This Whitepaper dives deeper into the topic of session 3: Next Generation Auto Retail - Dealerships 2030.

Luna, a new interior concept for McDonald’s designed to bring people together in a welcoming, playful and shareable environment, featured on Hospitality & Leisure.

George Gottl, Chief Creative Officer & Co-Founder of UXUS highlights the importance of blending both physical and digital experiences for the next generation of shoppers.

Although it may take a while before we can see them in the flesh, Design Week shares some real-world interiors projects from the hospitality sector that have caught their eye recently. Their selection features two of our projects.

UXUS, Mood Media and LGE have launched a 3-part webinar series titled Automotive Retail Recalibrated. This Whitepaper dives deeper into the topic of session 2 and explores the purpose driven future of Automotive Retail.

As the age old saying goes, the only constant is change, and never has this rung more true than today as the world navigates its way through the coronavirus pandemic. So as we prepare to shut the door of 2020, Retail Focus asked six industry experts, including George Gottl, what they believe lays ahead for retail.

Each week, we ask readers of The Drum, from brands, agencies, and everything in between, for their advice on real problems facing today’s marketing practitioners. UXUS' CEO Queenie Lo tells us how leaders should be supporting the mental health of their colleagues during this stressful time.

Fashion can’t fully embrace gamification while it still clings to a 19th-century mind-set. With estimated global revenue of $159 billion this year and an audience of 2.7 billion worldwide, gaming is now as viable and lucrative as any emerging market or region in the world. Yet the fashion industry is still struggling to gain any traction in it.

UXUS, Mood Media and LGE have launched a 3-part webinar series titled Automotive Retail Recalibrated. This Whitepaper dives deeper into the topic of session 1 and explores the fluid future of Automotive Retail.

Designers across the retail sector – from robotics and technology to interactive design – give their take on the future of shopping. “If retailers are smart, they’re investing now,” George Gottl says. “Even through sales are down, everything passes and things will return to normal.”

With retail experiences limited by the pandemic, brands are driving desire by creating secretive spaces for those in the know. George Gottl dives into a new retail phenomenon, Inclusive Exclusivity, in his latest LS:N piece.

In 'What would I change' George Gottl, founder and CCO of UXUS, highlights the ways in which retail brands need to consider how the pandemic has impacted their consumers and what they can do to engage with them.

The COVID-19 outbreak has raised anxiety around hygiene and personal space in the office – does this spell the end of non-fixed desking as we know it? OnOffice asks Strategy Director at UXUS, Asell Yusupova.

With retail at the forefront of the sectors impacted by the COVID-19 pandemic, luxury brands must contend with marketing themselves to a consumer base that has been fundamentally changed. George Gottl, Chief Creative Officer & Co-Founder of UXUS and James Martin, Global Marketing Manager at FutureBrand, examine how brands can adapt to the challenges of post-COVID branding.

Can we really get back to business as usual? Maybe not – and that might be a good thing. Frame Magazine talks to Chief Creative Officer George Gottl about ‘new’ modes of working, the future of retail and hospitality post-pandemic, and why, to survive as a business, it’s crucial to embrace the unknown.

George Gottl - Chief Creative Officer UXUS, shares his virtual presentation for Retail Innovation Week. Keep an eye on our LinkedIn page as we will be sharing more virtual presentation dates very soon!

Chris Wittkampf, Senior Lead Graphic Designer at UXUS gives his opinion on Kings Place new identity, developed by Studio Sutherland. Check out the full 'rebrand' article here.

George Gottl, Chief Creative Officer at UXUS, discusses what interactive design will look like in the coming year with Design Week. "In 2020 interactive design will be about creating hyper-reality through real objects while using technology to create wonder. People are craving extraordinary moments in everyday spaces."

Read FX magazine's Q&A with George Gottl about the radical thinkers who have inspired him, who we can learn from and what will lead the way for radical thinking in the design field.

What “The Conversation Age” means for the future of retail. George Gottl talks about how some of the industry's foremost taste-makers are channelling their ideas to actively disrupt the landscape of retail.

Click here to view our CCO George Gottl's talk on the 'Conversation Age' at this years Maison&Object in Paris.

Our Senior Creative Strategist, Adam Thompson, discusses how Jack Wills fell out of sync with the times in Retail Gazette in this opinion piece.

We are thrilled to have won the World Retail Awards 2019 Outstanding Store Design award for the L'Occitane Flagship Store on Regent Street!

FutureBrand UXUS published a piece for this year's World Retail Congress exploring the retail spaces of tomorrow.

FutureBrand UXUS Senior Creative Strategist Adam Thompson, reflects on the the World Retails Congress' theme of ‘High velocity retail’ in a new article.

We are thrilled to have been named in Dexigner's Directory of top 30 design studios in the world!

Retail Design World reports on our new London office that openend this year.

Design Insider has published George Gottl's comments on the Blue Mountain School in a profile piece for their Creative Space feature.

Meet the Designer | Enki magazine interviewed George Gottl.

George Gottl comments on - Six trends redefining the store space.

MiND Magazine interviewed our Senior Lead Designer Tara Naismith. Talking about brand experiences in hospitality.

Retail Design World - New name for FutureBrand UXUS.

George Gottl explains to The Drum why the future of luxury retail is all in the ‘experience’.

The Moodie David Report reports on Kebaya: the highlight of Schiphols new departure lounge 2.

Wallpaper* speaks to George Gottl about the Tate Modern's new Switch House store.

Fast Company, the world's leading publication on innovation in design, leadership and ethonomics features the new Jake & Dinos Chapman store in Amsterdam.

Sephora featured as store of the week on Retail Week, UK's and the EU's leading retail trade publication.

The new Tate modern retail space featured on Dezeen.com

Design Week features an article on the 'forever changing' retail space at the new Tate extension.

Architects Datafile published an interesting read on how culture meets commerse in the new Tate Modern museum shop designed by UXUS.

It's Nice That features the new and first ever Jake & Dinos Chapman pop-up in Amsterdam, F**king Hell Das Shop.

PSFK, internationally acclaimed trend forecasting publication, features the new store design in San Francisco: Sephora, Store of the Future.

The new restaurant design for McDonald's featured on Buzzfeed. Click on the link to read more about the restaurant's transformation journey.

Architectural Digest features the newly designed restaurant, Aveline, housed at the historic Warwick Hotel in San Francisco.

British luxury magazine showcases Qela, Qatar Luxury Group's homegrown fashion and accessories boutique in Doha. Visit the link to see more of the space.

Global interior design magazine, Innsides, features the Amsterdam Loft

San Francisco's SFGate features Napa Valley's best designed wineries. We are thrilled to have the Merus Winery featured alongside Napa's finest.

George Gottl, Chief Creative Officer at UXUS, discusses what interactive design will look like in the coming year with Design Week. "In 2020 interactive design will be about creating hyper-reality through real objects while using technology to create wonder. People are craving extraordinary moments in everyday spaces. It’s not enough to create a virtual world through AR anymore because people still need to come back to reality; the two must combine."